Ashtar App is committed to protecting the safety and security of our registered users, including parents, teachers, and students (collectively, Registrants) and we are sensitive to our Registrant’s concerns about the safety of the information provided to us.
1) How we use your information to personalize the service we offer you
We use the data we collect about you from different sources and touch points to try to understand more about you and your preferences, so that we can personalize the service we offer to you. We use information collected from the use of our website you have made and from cookies. Cookies are small pieces of information stored on your device by the web browser of your device. We use cookies placed on your devices to collect data about your use of our website. We also use data from third parties (see ‘Sharing your data’ below). We use the information from these different sources in the following ways:
- to help us communicate with you. We use information about where you are, for example, to provide content in the most appropriate language
- to identify you when you access our websites from different devices
- to identify your likes and dislikes. We look at which of our website pages you visit most or which destinations you visit most frequently to understand what you are most interested in
- to understand more about your preferences and your purchasing habits – our data analytics tools and segmentation tools allow us to match you with customers who are like you. Sometimes we use data and/or systems provided by third parties as part of this process.We know that similar customers are interested in similar products and services, so we group similar customers together in ‘segments’. We use segment information to improve our communications with you and recommend to you those services we think will be most interesting to you, including new products and services offered by our partners. We also use it to make sure that we show you adverts which we think will be of most interest to you when you visit through our website pages.
2) How we protect your information
We protect your personal information against unauthorized access, unlawful use, accidental loss, corruption or destruction.
We use technical measures such as encryption and password protection to protect your information and the systems they are held in. We also use operational measures to protect the information, for example by limiting the number of people who have access to the databases in which our booking information is held.
We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.
3) Sharing your information
We share some of your personal information with, or obtain personal information from, the following categories of third parties:
Data analytics companies and advertisers: Depending on the cookies settings you have selected through our Privacy Interface tool (which will be available on or before 25 May 2018), we may use your information in our data management platform. This platform helps us to understand more about you and your interests. We may share a limited and pseudonymised (or partially anonymised) version of your information with other parties, or add to your data to other information which we have received from third party advertisers. We may use such information to make the connection between you and the devices you use.
4) Updating and accessing your personal information
Registrants have a right to request a copy of the personal information we hold about them, and Registrants can also update their personal information at any time, in each case by contacting Educational App Store.
If you wish to receive a copy of this information or to update or correct information held about you, please address your request to the Technical Team (contact details below). We will endeavor to deal with your request promptly.
When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you but we will come back to you within two months of your request. We may also ask you to verify your identity before we provide any information to you.
Revision of Privacy Policy
Educational App Store reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws, to reflect changes in our processes or for any other reason at any time. Material changes in our Privacy Policy will be communicated to Registered Users and customers, but we also encourage our Registrants to check the Privacy Policy periodically to read about any changes, modifications, or revisions. Registrants may wish to check it each time they submit personal information. You will be deemed to have consented to such variation by your continued use of the Site following any changes being made.
5) Contact us
All requests to access, update and delete personal information as well as questions and concerns about your personal information and this Privacy Policy should be directed to the App at. We will endeavor to respond to your query as quickly as possible.
If you are not satisfied with the response you receive, you may have the right to contact the regulator responsible for privacy in your home country.
We will respond to all requests, inquiries or concerns within thirty (30) days.